When we receive any complaint from the customer related to any sold part from one of our branches, we do all the needed warranty procedures :
- Receive and listen to the customer's complaint.
- Enter the vehicle to the maintenance center (Bosch Car Service) and conduct the necessary tests on the defective part using BOSCH's latest test equipment. (Free of charge).
- If there is a malfunction that is not related to the sold part, we give the customer a detailed report on the system’s problems and how to solve them.
- If we find that there's a manufacturer’s defect in the sold part we replace it with a new one, install it, and re-check it on the vehicle using the latest test equipmentas well.